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🔧 WARRANTY & REPAIR

What is expected battery life ?

The batteries fitted in our timepieces are expected to last around 2 years. However, the battery life-time is highly depended on external factors such as, but not limited to external temperature, humidity, air pressure. Battery changes are not...

What is not covered in the warranty?

The warranty does not cover the following: batteries, straps, bands, bracelets or crystals, water damage, damage of any kind if it is evident that the damage was caused by accident, improper use, negligence, or mishandling of any part of the watch...

Is there a warranty?

Yes. All Nordgreen products (including refurbished products) are covered by a 2-year warranty from the date of purchase. Nordgreen warranty covers only the manufacturing defects on the watch, sunglasses and jewelry itself. The Guardian comes with...

My watch is loosing time - what do I do?

At first, please make sure that the crown is pushed all the way in. Then we recommend to make sure if the issue exists and perform "internal testing" before proceeding it further with us as it might be an issue with the crown (adjustment button of...

How can I get my Nordgreen watch repaired?

If you purchased your timepiece directly from our website, and you think the repair will be covered under our 24-months warranty, kindly contact us, and we will assist you, directly, to the best of our ability. Contact us at [email protected]...

What is the warranty policy?

Our warranty lasts two year from the date of purchase. This warranty covers manufacturing defects on the watch itself (movement, case, crystal). Other parts than the above are not covered by this warranty. To have replacement covered under this warra