What is the warranty policy?Updated a month ago

Our warranty lasts two year from the date of purchase. This warranty covers manufacturing defects on the watch itself (movement, case, crystal). Other parts than the above are not covered by this warranty. To have replacement covered under this warranty performed, please contact us on the chat, our contact form or email. You need to specify your name, address, order number and a detailed description of the issue. 

The following cases are not covered by the warranty.

• Failure or damage caused by improper use or carelessness (knocks, dents, crushing, broken crystal, etc.)
• Failure or damage caused by unjustifiable repair or modification 
• Failure or damage caused by fire or water, or a natural disaster such as for example an earthquake 
• Esthetical changes that occur during normal wear and tear and aging (minor scratches, etc.; on the case and/or crystal, alteration of the color on the wristband and the peeling of the plating) 
• In case the retail store and the purchase date are not indicated on the warranty, or if this information has been rewritten 
• If the warranty is not submitted along with the watch.
• Battery replacement will not be a part of warranty even during the warranty term.