You have the right to request a full refund on all products bought on our website within 14 days from the delivery date. The right applies only if the product and its original packaging can be returned in the same condition as when received....
You are more than welcome to return or make an exchange to a different model/size/color within 14 days of delivery. To receive a pre-paid return label, please submit a request on our Return Center. Once your request is approved, you will receive a...
The return process is quite easy and smooth. If your initial shipping method was express, you have two alternatives, meaning either deliver the package to the nearest UPS dropoff location or arrange a home pick-up. Find the nearest dropoff...
We are sorry to hear that you have received a wrong order. You can either get in touch with us at [email protected] and we will provide you with further instructions, or alternatively, you can simply send an inquiry for an exchange in our return...
Processing the refund payment usually takes up to 2-5 days once we receive your items back. Please also note that if you have paid with credit card, you might receive a refund on your credit card account or the bank might cancel the original...
If you are not fully satisfied with the product you received, please complete an inquiry for a return in our Return Center. You need your order number and the email address you used for the purchase. You will get further instructions there. Once...
Changed your mind? We do have an exchange programme on our return center - Go to return center. You need your order number and the email address you used for the order, you will get further instructions there. Once we receive the unused goods back...